Everything you need to know about ordering from hlwBeauty
Inside Dhaka: 1-2 days
Outside Dhaka: 3-5 days
7-day return policy
for unopened items
Cash on Delivery
100% secure
Browse our collection of beauty products and select the items you want to purchase. You can filter by category, price, and more to find exactly what you're looking for.
Click "Add to Cart" on any product. If the product has variants (color, size, etc.), select your preferred option. You can adjust quantities in your cart.
Review your cart and proceed to checkout. Fill in your delivery address, contact information, and select your preferred delivery area (Inside/Outside Chittagong).
After placing your order, you'll receive a confirmation. Our team will contact you within 24 hours to verify your order details.
We deliver across Bangladesh:
Orders are processed within 24 hours (excluding weekends and holidays). You will receive a tracking update once your order is dispatched.
We work with trusted courier services to ensure safe and timely delivery of your beauty products.
We currently accept Cash on Delivery as our primary payment method. Pay when you receive your order. Please have the exact amount ready.
Note: Orders above ৳5,000 may require advance payment. Our team will contact you for confirmation.
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery.
Exchanges are accepted for defective or damaged products. Please contact us immediately if you receive a damaged item. We'll arrange for a replacement at no extra cost.
Once we receive and inspect your returned item, we'll process your refund within 7-10 business days. Refunds will be issued via the same payment method used for purchase.
You can cancel your order free of charge before it's dispatched. Please contact us immediately via phone or WhatsApp to cancel your order.
Once your order is dispatched, cancellation is not possible. However, you can refuse delivery and initiate a return following our return policy.
At hlwBeauty, we are committed to providing authentic, high-quality beauty products. All our products are:
If you receive a counterfeit or damaged product, please contact us immediately for a full refund or replacement.
If you have any questions about our order policy or need assistance with your order, please don't hesitate to contact us:
+880 1XXX-XXXXXX
9 AM - 9 PM (Everyday)
support@hlwbeauty.com
Response within 24 hours